Open Letter from Mike Tinney/President of White Wolf

[Johannes Walch]

Dear Fans,

I've been reading the forums and receiving notes from Johannes and Ben
and you are right to call us out on our shortcomings. The North
American Championship and Lords of the Night edition have not received
the level of support from us that they should have. Even though we've
raced to address the obvious oversights, I still feel as though we're
under servicing these events. Further, I agree that we have not, as a
company overall, given this product and it's fans the level of support
it deserves. As the president of the company, I take responsibility
for this.

VTES' story is an incredible one. This product has survived a name
change, a discontinuation, and intermittent support from us here at
White Wolf. I would not concede that White Wolf has consistently
performed poorly in regards to VTES. We took a financial risk when we
reinvigorated the game, and we've invested well in excess of the
recent EVE marketing budget in the care and feeding of VTES over the
years. I would agree though that we've not really stepped up to the
plate and matched your, VTES fans', efforts. Hiring a member of the
VTES community to support the organized play was a good first step,
but it should not be our last.

I want to also touch briefly of VTES' place in our newly merged
company. CCP, CCP North America and White Wolf have two flagship
brands: EVE and World of Darkness. Within the World of Darkness, the
Vampire brand is our leading brand. Vampire the Requiem, Vampire the
Masquerade and Vampire the Eternal Struggle all have their place as
part of our leading Vampire brand. Currently both Vampire the Requiem
and Vampire the Eternal Struggle are active brands with active
products. Products associated with these two active sub brands receive
marketing dollars, and personnel attention and support. In short, VTES
is a part of our award winning Vampire property and still of great
importance to us. It has not been diminished as part of the merger.

In the weeks following the North American Championship we will be re-
evaluating our approach regarding VTES. Many of the challenges facing
VTES are complicated by the emerging dynamic between online and brick
and mortar retailers. We also need to examine how we develop and
support this product in house along with how we bring it to market. We
need to reach an internal like mindedness on our goals for/
expectations of this product. VTES has a lot of rare qualities that
will make some of these discussions and decisions quite difficult.
These are however the same qualities that we feel make VTES an
exceptional game, and one deserving of our support and attention.

To those that have recognized the improvements we have made in
supporting VTES, I thank you. We will however be looking closely at
VTES and looking at ways we can continue to improve our service to you
guys. In the meantime for those of you at the North American
Championship, share your thoughts and feedback with Oscar. Try to make
your comments constructive, and comprehensive (tell us about the
things you think we're doing right too). I'd very much like for this
next step in the process to be a 2 way street.

Best Regards,
Mike Tinney
President
CCP North America
President
White Wolf Publishing

[huruem]

A game coordinator for Europe to have some stronger support down here?

[Régis]

A game coordinator for Europe to have some stronger support down here?

This could be good.

[XPMASTER]

Moi je dis que pour se racheter il pourrait commencer par venir a CF

damned th International section.

hum hum.

Well come to the Biggest event of the Year Mike

[Johannes Walch]

A game coordinator for Europe to have some stronger support down here?

Hmm, at the moment that´s me. You have any suggestions what could be done in addition?

[Miriadel]

A game coordinator for Europe to have some stronger support down here?

Hmm, at the moment that´s me. You have any suggestions what could be done in addition?

To have you as European coordinator...

A proper programe for the archon.

A proper programe for the raiting.

A pdf of how to motivate your playgroup when you are a prince.

[Count Germaine]

tout à fait d'ac avec olivier

[Régis]

A game coordinator for Europe to have some stronger support down here?

Hmm, at the moment that´s me. You have any suggestions what could be done in addition?

To have you as European coordinator...

Yep.

A proper programe for the archon.

?
Why? Is there any problems with the archon?

A proper programe for the raiting.

We don't care about having a program.. We just want the results to be corectly taken into account !
I hope we won't have to use such a program.

A pdf of how to motivate your playgroup when you are a prince.

[Régis]

tout à fait d'ac avec olivier

International section, no french allowed

[Miriadel]

The Archon is difficult to use ehen you have people doping or arriving late.

And by proper softwaer I think about not having to enter manually the result. Just being able to send a file and the result are entered.

guidelines about creating VEKN number.... is Genève or Geneva? Suisse or Switzerland?
8I know all the ansers know but it's a long job to find those info (thank's to Robyn).

[Régis]

The Archon is difficult to use ehen you have people doping or arriving late.

And by proper softwaer I think about not having to enter manually the result. Just being able to send a file and the result are entered.

It means that someone from WW have to enter them manually.. I don't think it is realistic. If possible, of course this could be good.

Dropping people are not a problem in the archon.. You just have to use the "override" page, and it works fine.
People arriving late : the archon is not made to deal with such problems..
But once again, if you know that people will arrive only on the second round, you can simply add them from the begining, and override the rounds.
Well, it works, and you can work every situation out with it.

guidelines about creating VEKN number.... is Genève or Geneva? Suisse or Switzerland?
8I know all the ansers know but it's a long job to find those info (thank's to Robyn).

Robyn is really kind and patient, that's for sure.

[Killerbee]

Dropping people are not a problem in the archon.. You just have to use the "override" page, and it works fine.
People arriving late : the archon is not made to deal with such problems..
But once again, if you know that people will arrive only on the second round, you can simply add them from the begining, and override the rounds.
Well, it works, and you can work every situation out with it.

The Archon may work out but it does not simply work... I think that an online working program would be best for at least two reasons:

First of all, it wouldn't be an exel file recording every and anyking of data (including peoplle being late). This way, unexperienced princes and organizers would not fear to face any troubling situation.

Second of all, as soon as the tournament would be over, the results would automaticaly be sent to the WW data base without any one take time to enter the results or loosing them. It would be done as soon as the computer would log on.

The game and the players diserve a more effitient rating system that anyone could use easaly. And when I say "everyone", I meen everyone from WW staff to princes and organizers (who are the people being blamed when there are troubles by the local playgroups players).

[Miriadel]

The Archon is difficult to use ehen you have people doping or arriving late.

And by proper softwaer I think about not having to enter manually the result. Just being able to send a file and the result are entered.

It means that someone from WW have to enter them manually.. I don't think it is realistic. If possible, of course this could be good.

Dropping people are not a problem in the archon.. You just have to use the "override" page, and it works fine.
People arriving late : the archon is not made to deal with such problems..
But once again, if you know that people will arrive only on the second round, you can simply add them from the begining, and override the rounds.
Well, it works, and you can work every situation out with it.

guidelines about creating VEKN number.... is Genève or Geneva? Suisse or Switzerland?
8I know all the ansers know but it's a long job to find those info (thank's to Robyn).

Robyn is really kind and patient, that's for sure.

Je le dis en français parce que là ça marche pa.
Actuellement il faut rentrer les archon manuellement. Si tu ne fais pas c'est robyn qui le fait.
Il me semble simpl de faire un petit programme qui récupère les résultats de l'archon (export cvs) et qui te demande seulement de le valider.

Voilou...

[Arwall]

Il me semble simpl de faire un petit programme qui récupère les résultats de l'archon (export cvs) et qui te demande seulement de le valider.

sauf que c'est un peu plus compliqué que cela en fait. puisque tu dois gérer moult cas d'erreur etc et donc qu'il les signale etc . ( j'avais commencé un modéle pour cela y'a un an )

[Stone]

The Archon is difficult to use ehen you have people doping or arriving late.

so that's the secret of Swiss victories...they're doped!!
it was so simple, why no one never guessed ? lol